Privacy Policy

Effective Date: 05/20/2024

This Privacy Policy describes how information is collected, used, and shared when you use our mobile application Super Value, hereinafter referred to as "the app".

1. Information We Collect:

1.1 User Information:

The app may collect certain personal information to create and manage your user account, including your name, phone number, and email address. This information is voluntarily provided by you to enable authentication and personalized experiences.

1.2 Loyalty Card Information:

The app accesses and displays information related to your Loyalty Card, including points, rewards, and available offers. This information is obtained from the UpfrontPOS system and is not stored directly within the app.

1.3 Location Information:

With your explicit permission, the app may collect and use your device's location to show you nearby participating grocery stores or locations. Location data is only collected when you grant permission through your device settings, and you can revoke this permission at any time.

2. Use of Information:

2.1 Personalization:

We use your personal information (e.g., name, phone number, email) to personalize your experience within the app, to facilitate user account creation, and to provide relevant content.

2.2 Analytics:

We collect statistical data regarding app usage to improve performance and understand user interactions, helping us optimize and enhance the overall user experience.

2.3 Location-Based Features:

If granted, location data is used to display nearby participating stores and enhance your shopping experience. We only use this data for location-related features and do not store or share it beyond what is necessary to provide these features.

3. Sharing Information:

3.1 Service Providers:

Our app does not share any kind of information with external third-party service providers. We are committed to maintaining user data privacy without sharing it with external entities.

3.2 Legal Requirements:

We may disclose information when required by law or in response to a valid legal process (e.g., a subpoena or court order).

4. Security:

4.1 Security Measures:

We implement reasonable measures to protect user information from loss, misuse, and unauthorized access. However, no security system is perfect, and we cannot guarantee absolute security of your information.

5. Your Choices:

5.1 Privacy Settings:

You can control the information you share by adjusting settings on your device or within the app. For example, you may choose to grant or deny location permissions at any time.

5.2 Updating Your Information:

You may update or correct personal information (name, phone number, or email) through the account settings within the app.

6. Changes to the Policy:

6.1 Updates:

This policy may be updated occasionally. You will be notified of any significant changes before they take effect, typically through an in-app notification or email.